Everything Else
Account Settings
- How can I add or change my profile picture?
- How can I sign out of the Tractive GPS app?
- How can I change the units of measurement in the Tractive GPS app?
- How can I edit my personal details?
- How can I edit the details of my pet?
- I reset my password, but did not receive an email from Tractive. See all 7 articles
Subscription Plans
- Where can I manage my subscription plans?
- How can I transfer my subscription plan to a new tracker?
- How can I upgrade my Tractive GPS subscription plan?
- How can I activate a tracker / purchase a subscription plan using a prepaid gift card or voucher code?
- Can I pay monthly for a PREMIUM subscription plan?
Tractive Care, Upgrades & Replacements
- I've lost my GPS tracker, what can I do?
- I think my device may be defective - how can I claim the warranty?
- What is Tractive Care?
- Can I add Tractive Care to an existing subscription plan?
- How can I claim my Tractive Care replacement tracker?
- Where can I buy new clips / a new charger? See all 7 articles
