Everything Else
Subscription Plans
- Where can I manage my subscription plans?
- How can I activate my replacement tracker / transfer an existing subscription plan to a new device?
- How can I give my Tractive GPS tracker and subscription plan to a friend?
- How can I upgrade my Tractive GPS subscription plan?
- How can I activate a tracker / purchase a subscription plan using a prepaid gift card or voucher code?
- How can I pay monthly for a Tractive GPS subscription plan?
Payment & Billing
- Where can I find my Tractive GPS billing details?
- How can I update my subscription plan billing address?
- Which payment methods are available in the Tractive online shop?
- How can I change my payment method?
- How can I get an invoice for my subscription plan?
- My payment failed - what can I do? See all 7 articles
Tractive Care, Upgrades & Replacements
- What is Tractive Care?
- I've lost my GPS tracker, what can I do?
- I think my device may be defective - how can I claim the warranty?
- Can I add Tractive Care to an existing subscription plan?
- How can I claim my Tractive Care replacement tracker?
- Where can I get replacement accessories for the Tractive GPS? See all 7 articles
Orders & Shipping
- How can I redeem a discount code in the Tractive online shop?
- Which countries does Tractive ship to?
- How long is the delivery time?
- What can I do if I still have not received my web shop order?
- Where can I find the order number for my recent Tractive web shop purchase?
- Do I have to pay customs fees for my Tractive purchase? See all 7 articles