Tractive Help Center

How can we help you?

Account Set Up & Preferences Manage Your Subscription Plan

GPS & Network Connectivity Battery & Charging Extra Tips & Tricks Other Troubleshooting

Ordering & Payment Shipping & Delivery After Purchase Support

About Your Tracker About Your App About Your Account About Your Subscription

Getting Started Guides Feature Guides Tracker Tutorials App Toolkit Accessory How-Tos

Get to know Tractive Usage & Features Subscription Plans Health & Safety

Getting Started Payments My Policy Claims My Account FirstVet - Video Vet Service

Your request has been submitted successfully and someone will be following up with you shortly.

If you want to give us additional information, please reply directly in the ticket confirmation email you have received.

Thank you!