I've lost my GPS tracker, what can I do?

Locate the Tractive GPS

If the Tractive GPS Tracker still has some battery left, you can activate LIVE Tracking mode and then search for the tracker in the last reported location.

If it is dark outside, activate the integrated LED light to help you find the tracker.

If the battery is already empty and you can't find it at the last reported location, you can contact Customer Service for assistance locating the tracker. We will do our best to help you. 

 

Still can't find your tracker?

If you purchased Tractive Care, you are entitled to a replacement tracker. Just submit a request.

If you did not purchase Tractive Care at the time of activation, you can purchase a new tracker in our webshop or contact Customer Service for more information on replacement devices.

 

Visit the Tractive Online Shop

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