Getting started with your Tractive smart pet tracker

Find the setup guide and resources for your specific tracker model. Choose your tracker below to get started.

How to use this page

1. Find your tracker model in the list below (check the box or product name if you're not sure which one you have)
2. Choose the resource you need:
   • Online Start Guide - Quick setup steps to get tracking in 15-20 minutes
   • User Manual - PDF format of the user manual that came with your tracker

CAT 6 Mini For cats of all sizes with integrated Rogz breakaway collar Online Start Guide User Manual

DOG 6 For small to medium dogs (from 4 kg / 8.8 lbs) Online Start Guide User Manual

DOG 6 XL For medium to large dogs (from 20 kg / 44 lbs) Online Start Guide User Manual

DOG XL Adventure For large, active dogs who spend extended time outdoors Online Start Guide Safety Information

CAT Mini For cats of all sizes with Rogz breakaway collar Online Start Guide Safety Information

Need more help?

Setting up your tracker

• How to activate your tracker - Detailed activation steps for all models
• How to attach your tracker to your pet's collar - Attachment guides for all trackers
• How to charge your tracker - Charging instructions for all models

Using your tracker

• What features does Tractive offer? - Overview of all Tractive features
• What health features does Tractive track? - Overview of all health features

Troubleshooting

• My tracker isn’t charging - Charging troubleshooting
• What do the LED lights on my tracker mean - Understand your tracker's status lights
• My tracker shows “Offline” in the Tractive app - Connection troubleshooting