How can I edit the details of my pet?

In the Tractive GPS mobile app:

  • Open the Tractive GPS mobile app and sign in.
  • Select the desired pet by clicking on the pet photo on the bottom center of the screen.
  • Tap Profile, then Details.
  • You can now edit all pet details, including name, type, breed, date of birth, gender, neutered status, height, weight, and microchip ID.
  • Tap the camera icon next to the photo of your pet to upload a new pet picture.

 

In the Tractive GPS web app:

  • Visit my.tractive.com and sign in.
  • On the left-side menu, select iimg_new.png next to the tracker of the pet whose details you'd like to change.
  • In the section Pet Profile, select Edit
  • You can now edit all pet details (see above) - be sure to press SAVE.
  • Tap the photo of your pet to upload a new pet picture.

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