Help us get your request to the right person on our Customer Happiness team.
⚠️ SERVICE INTERRUPTION - We are currently experiencing service interruptions. Some Tractive GPS Trackers may not be able to communicate with the Tractive GPS app. Rest assured that we are working hard to resolve the situation as quickly as possible.
Maintenance - Due to maintenance at one of our mobile operators, Tractive service might be temporarily impacted between Feb. 15th 11pm-Feb 16th 5am (UK Time), Feb. 15th 6pm-Feb 15th midnight (EST), Feb. 15th 3pm-Feb 15th 9pm. We will do our best to keep the maintenance window as short as possible and to keep the impact to a minimum.
Please Note - We are currently experiencing an unusually large volume of customer support requests. Rest assured that we are working hard to respond to all messages as quickly as we can. However, there may be a slight delay in our response. Thank you for your patience and support!