How does the tracker calculate my pet's activity?

Activity is now called Wellness in the app. You will still find Activity there, plus new additions like the Wellness Score. Access your buddy’s Activity data within the Wellness tab. Just tap More next to Activity Goal.

The Tractive GPS tracker contains a built-in accelerometer, which records your pet’s movements. To give you a clear picture of your pet’s wellbeing and fitness, our algorithms analyze this data and convert it into easy-to-read Wellness statistics. To make sure that the data is as accurate as possible, make sure that your Pet Profile data is correct.

How is the data synchronized from the tracker to my phone?

The data is synchronized to your phone using Bluetooth. Just make sure that Bluetooth is active on your mobile device and the tracker is turned on and next to your phone. Tap the refresh icon in the top right corner of the Activity screen to see the latest data in your account.


What else should I know about Wellness Monitoring data?

  • The data is linked to your Pet Profile, so it won’t be lost if you transfer your subscription plan over to a new tracker.
  • Protecting our customers and their pets is the number one priority for Tractive. Data will not be shared with third parties without your consent. 

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