As soon as you place your order and your payment is confirmed, we begin processing it for shipment to ensure your tracker and accessories arrive promptly. Because of this, you are only able to cancel your order directly after purchase. Once the order is processed, we are unable to cancel or make any changes.
To cancel your order directly after purchase follow these steps:
- Check your Order Status, by pressing the button below
- You will need your order number and email address you used during checkout
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Select Cancel order at the top right of the page
If you would like to return your order once it has arrived, you can initiate your return claim by clicking here*. More information about our return policy can be found here.