How do I charge my Tractive GPS tracker?

When you charge your tracker, the LED will turn red. Once the battery is fully charged, the red light will either disappear or be replaced by a green light.

Follow the steps below to charge your new Tractive GPS tracker.

Tractive GPS DOG LTE
	Connect the tracker (the magnetic battery side) to the charger provided. Connect the charger to a power source. The approximate charging time is three hours. Pull slightly to disconnect the tracker from the charging cable. Before first using the device, be sure to charge the tracker for at least two hours. The tracker will be automatically turned on after charging.

Tractive GPS Cat Tracker, Tractive GPS DOG
	Remove the mounting clip if necessary. Press the buttons on the top and bottom of the device to detach the battery. Insert the battery into the charger provided and connect it to a power source. The approximate charging time is three hours.

Please note: While the battery is charging, the battery status displayed in the app may not be updated to reflect the current battery level. This is because the tracker can only send data to the app when the battery is connected and the device is turned on. Once charging is complete, please attach the battery to the tracker, ensure the device is turned on, and wait a few minutes until the battery status of your tracker is successfully updated in the app.

Tractive GPS Classic, Tractive GPS 3G
	Attach the A/C adapter-head to the A/C adapter. Connect the USB cable to the A/C adapter and connect it to a power source. Attach the charging clamp to the device by carefully aligning the 4 golden charging pins. The approximate charging time is two hours.

Tractive GPS XL
	Connect the Tractive GPS XL tracker to a power outlet by plugging the USB charger that came with the tracker into the USB power adapter. The approximate charging time is eight hours.

What kind of charging adapter is safe to use?

5V adapters with an output of 0.5A, 1A or 2A are safe for charging your Tractive GPS tracker. Any charger with a higher voltage (for example 9V) can damage the device.

Charging troubleshooting tips >

How can we help you?

Tractive GPS DOG LTE

Tractive GPS Cat Tracker, Tractive GPS DOG

Tractive GPS Classic, Tractive GPS 3G

Tractive GPS XL

What kind of charging adapter is safe to use?

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