How do I charge the Tractive GPS tracker?

Tractive IKATI, Tractive GPS DOG & Tractive GPS CAT

1. Remove the mounting clip if necessary (DOG or IKATI tracker).
2. Press the buttons on the top and bottom of the device to detach the battery.
3. Insert the battery into the charger provided and connect it to a power source.
4. The LED on the charger will turn red while the device is charging.
5. Once the device is fully charged, the red light will disappear (approximate charging time = 3 hours). 

Please note: While the battery is charging, the battery status displayed in the app will not be updated to reflect the current battery level. This is because the tracker can only send data to the app when the battery is connected and the device is turned on. Once charging is complete, please attach the battery to the tracker, ensure the device is turned on, and wait a few minutes until the battery status of your tracker is successfully updated in the application.

Tractive GPS XL

1. Connect Tractive GPS XL tracker to a power outlet by plugging the included USB charger into the USB power adapter.
2. The LED on the Tractive GPS XL device will turn red while the device is charging.
3. Once the device is fully charged, the red light will disappear (approximate charging time = 8 hours).

Tractive GPS Classic & Tractive GPS 3G

1. Attach the A/C adapter head to the A/C adapter.
2. Connect the USB cable to the A/C adapter and connect it to a power source.
3. Attach the charging clamp to the device by carefully aligning the 4 golden charging pins.
4. The LED on the Tractive GPS tracker will turn red while the device is charging.
5. Once the device is fully charged, the red light will disappear (approximate charging time = 2 hours). 

Charging troubleshooting tips >