When you charge your tracker, the LED will turn red. Once the battery is fully charged, the red light will either disappear or be replaced by a green light.
Usually, the LED will light up red within a few seconds to indicate that charging is ongoing. If the tracker hasn't been charged for some time, it may take up to one minute for the LED to light up red, so please keep the charger attached for at least one minute to check if the tracker is charging correctly!
Follow the steps below to charge your new Tractive GPS tracker.
Tractive GPS DOG 4 / DOG LTE, Tractive GPS CAT 4 / CAT LTE |
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Tractive GPS Cat Tracker, Tractive GPS DOG |
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Tractive GPS Cat Tracker with integrated collar |
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Please note: While the battery of the GPS Cat Tracker, GPS Dog or GPS Cat Tracker with integrated collar is charging, the battery status displayed in the app may not be updated to reflect the current battery level. This is because the tracker can only send data to the app when the battery is connected and the device is turned on. Once charging is complete, please attach the battery to the tracker, ensure the device is turned on, and wait a few minutes until the battery status of your tracker is successfully updated in the app.
Tractive GPS Classic, Tractive GPS 3G |
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Tractive GPS XL |
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What kind of charging adapter is safe to use?
5V adapters with an output of 0.5A, 1A or 2A are safe for charging your Tractive GPS tracker. Any charger with a higher voltage (for example 9V) can damage the device.
We strongly recommend that you do not charge your tracker using a charging port in your car. This is because these charging ports often have a very high power output, which can damage the battery of your tracker.
If you have any problems charging your device, please check the tips in this article.