This article applies to the tracker models: DOG 4, DOG XL & Cat Mini. For our latest tracker the, Tractive DOG 6 please refer to the article linked here.
Network & GPS Connection
When the tracker is turned on, you can press the power button for one second to view the network and GPS connection status of the device.
You should see two blinking colored lights:
- The color of the first light represents the network connection status
- The color of the second light represents the GPS connection status
🟢 🟢 Network OK - GPS OK
🔴 🟢 No Network - GPS OK
🟢 🔴 Network OK - No GPS
🔴 🔴 No Network - No GPS
⚪ ⚪ In a Power Saving Zone
The LED light on your Tractive GPS will also illuminate in the following events:
🟢 Tracker turned on: green light after pressing the tracker button for 3 seconds
🔴 Tracker turned off: red light after pressing the tracker button for 3 seconds (again)
🔴 Charging ongoing: red light during charging
🟢 Charging complete: green light when charging is complete (for older tracker models, the light may also disappear indicating charging is complete)
🔴 Battery low warning: red blinking light when battery is running low
⚪ ⚪ Power Saving Zone: white light blinks twice when the power button is pressed for one second while the tracker is in power saving mode
🟣 ⚪ 🔵 LIVE Tracking: purple/pink, white or blue blinking light in LIVE Tracking mode