Add a new pet
in the Tractive GPS mobile app:
- Sign in to the Tractive GPS mobile app.
- Select Account > Trackers
- Tap the + symbol in the upper left-hand corner to add a new pet.
- You can now add all pet details including a pet photo to add a new pet.
- Visit my.tractive.com and sign in.
- Click Dogs and Cats.
- Click on Add Pet.
- You can now add all new pet details.
Assign a new pet to a tracker
in the Tractive GPS mobile app:
- Sign in to the Tractive GPS mobile app.
- Select Account > Trackers
- Tap the chain icon to unlink a pet with a tracker.
- You can now add a new pet to the unassigned tracker.
- Visit my.tractive.com and sign in.
- Click Dogs and Cats.
- Select a pet that is not assigned to a tracker.
- Click on Tracker and select from the available devices to assign that pet to an activated tracker.
- Click on Activate a Tracker or Order a Tracker in case no devices are displayed.