How can I add my pet's details and assign a tracker to my pet?

Add a new pet

in the Tractive GPS mobile app:

  • Sign in to the Tractive GPS mobile app.
  • Select Account > Trackers
  • Tap the symbol in the upper left-hand corner to add a new pet.
  • You can now add all pet details including a pet photo to add a new pet.

 

in the Tractive GPS web app:

  • Visit my.tractive.com and sign in.
  • Click on Manage your Account > Dogs and Cats.
  • Click on Add Pet.
  • You can now add all new pet details.

 

Assign a new pet to a tracker

in the Tractive GPS mobile app:

  • Sign in to the Tractive GPS mobile app.
  • Select Account > Trackers
  • Tap the chain icon to unlink a pet with a tracker.
  • You can now add a new pet to the unassigned tracker.

 

in the Tractive GPS web app:

  • Visit my.tractive.com and sign in.
  • Click on Manage your Account > Dogs and Cats.
  • Select a pet that is not assigned to a tracker.
  • Click on Tracker and select from the available devices to assign that pet to an activated tracker.
  • Click on Activate a Tracker or Order a Tracker in case no devices are displayed.

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