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Can I use Tractive when traveling abroad?

Yes, if you have a Premium subscription. With Premium, your tracker works in over 175 countries with 2G and/or LTE (CatM1) cellular coverage. With Basic subscription, your tracker only works in one country.

 


 

Coverage by plan type

Premium plan

Works in 175+ countries worldwide. Perfect for traveling with your pet or if you live near a border. Your tracker automatically connects to available networks wherever you go.

No extra setup needed. Just take your tracker with you and it works.

 

Basic plan

Works in one country only. You choose which country when you activate your subscription. If you travel to a different country, your tracker won't work there.

Basic is only available in selected countries. Check our Plans and Pricing page to see if Basic is available where you live.

 


 

Before you travel

Check if your destination has coverage

To see if Tractive works in the country you're visiting, use our country coverage checker:

  1. Go to our Coverage Checker.
  2. Select your destination country from the dropdown menu.
  3. You'll see if Tractive works in that country.
Tractive coverage checker interface showing "Works in 175+ countries worldwide" heading, with Austria selected in the country dropdown. A dotted world map is displayed on the right with a green confirmation card showing the Austrian flag and message "Tractive is up and running in Austria!"

Premium required for multiple countries: To use your tracker in more than one country, you need a Premium subscription. Compare Premium and Basic features.

 

What you need to know about international tracking

Your tracker connects automatically. When you travel to a new country, your tracker automatically connects to available cellular networks. You don't need to change any settings.

Network coverage included. All cellular network fees in over 175 countries are covered by your Premium subscription. No extra charges for international tracking.

Strongest signal first. Your tracker automatically connects to the network with the strongest signal in your location, ensuring the best possible tracking performance.

GPS + cellular network required. Your tracker needs both GPS satellite reception and cellular network coverage to send location data. It works anywhere with sufficient cellular coverage and GPS reception.

 


 

How it works

Your tracker has a built-in SIM card that works with multiple network providers across 175+ countries. When you travel:

  1. Your tracker detects available networks in your location.
  2. It automatically connects to the strongest network.
  3. Location data is sent to your phone via the cellular network.
  4. You see your pet's location in real-time in the app.

All of this happens automatically. You don't need to change settings or activate anything.

 


 

Frequently asked questions

Do I need to change any settings when traveling?

No. Your tracker automatically connects to available networks in your location. Just make sure you have Premium subscription if you're traveling to a different country.

Will my tracker work everywhere in 175+ countries?

With a Premium subscription, your tracker works anywhere within those countries that have 2G and/or LTE (CatM1) cellular coverage and GPS reception. Generally, Tractive works anywhere with sufficient cellular coverage.

Are there extra charges for international tracking?

No. Your Premium subscription includes cellular network costs in all 175+ countries. No roaming fees or extra charges.

I have Basic. Can I upgrade for my trip?

Yes. You can upgrade to Premium anytime. Your upgrade takes effect immediately, so you'll have worldwide coverage as soon as you upgrade. Learn how to upgrade to Premium.

Can I switch my Basic tracker to a different country?

No. With Basic, you choose one country during activation and can't change it later. To track in multiple countries, you need a Premium subscription.

What if there's no cellular coverage where I'm traveling?

Your tracker needs cellular coverage to send location data. If you're in an area without coverage (remote wilderness, etc.), your tracker will show its last known location before losing signal. When it regains coverage, it will update again.

Which countries does Tractive work in?

Tractive works in over 175 countries with 2G and/or LTE (CatM1) coverage. Check coverage for specific countries using our Coverage Checker.

 


 

Important to know

Premium is required for international travel. If you have a Basic subscription, your tracker only works in one country. Upgrade to Premium to track your pet across borders.

Basic subscription is only available in selected countries. Visit our Plans and Pricing page to see if Basic is available where you live.

Cellular coverage is required. Your tracker needs cellular network coverage to send location data. It works anywhere with 2G and/or LTE (CatM1) coverage.

No extra fees for international tracking. Your Premium subscription covers cellular network costs in all 175+ countries. No roaming charges or hidden fees.

 


 

Need help?

Want to upgrade to Premium? → How to upgrade your subscription

Compare Premium and Basic features → What features does Premium offer?

Check plans and pricing → Plans and Pricing page

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