How can I share my tracker / pet's location with another person?

Note: The Public & Family Sharing features are only available with a PREMIUM Tractive GPS subscription plan. Upgrade now and share your tracker >

One of the benefits of the Tractive GPS PREMIUM subscription plan is the tracker sharing feature, which allows you to give various other people access to your tracker, pet's whereabouts, and other account information. There are two ways to share your tracker:

  1. With the Family Sharing feature, you can add close friends and family members as your pet's family in the Tractive GPS account. This will give the other person permission to view the location of your dog or cat, start LIVE Tracking, activate the light or sound features, view the location history, and more.
  2. With the Public Sharing feature, only the location of your pet will be shared via a public link, which you can then send to whomever you'd like. You can cancel this share anytime.

Read on to learn how to use the Public & Family Sharing features. 

 

What are the benefits of using Family Sharing?

With the Family Sharing option, invited users will have access to your pet's tracker and will be able to do the following:

  • View your dog or cat's location from within their own account in the Tractive GPS mobile or web app
  • Start LIVE Tracking
  • View the current tracker status, including the battery level
  • View the tracker ID and pet details
  • View the pet's physical Activity data
  • Activate the Light & Sound options 
  • View the unlimited Location History of your pet
  • Remove the tracker from the receiver's own account (remove share)
  • Receive notifications related to the shared tracker
  • Use the Direction to Tracker and Augmented Reality features of the app

The receiver will not have permission to edit the Virtual Fence of the shared tracker, and will not be able to view the subscription plan or user account data connected to the shared tracker. 

This option is ideal for family members and other people who are close to you and your canine or feline buddy. In case your pet is in the care of another, or is lost or missing, it's helpful if trusted loved ones also have access to the tracker's features and can track your pet.

 

How to use the Family Sharing feature

Note: Before getting started, your family member or friend must create a free Tractive GPS account in order for you to share your pet's tracker with them.

In the Tractive GPS mobile app:

  1. Once the person you'd like to share the tracker with has created their free account in the Tractive GPS app, open the app on your smartphone and in the Map view, select the pet you'd like to share (change pets by clicking on your pet's photo).
  2. Then select Profile > Family
  3. Tap on Invite New
  4. Choose from your favorites or press on the plus icon in the bottom right-hand corner of the screen.
  5. Enter the email address of a family member or friend whom you'd like to give access to your pet's tracker and whereabouts.
  6. Once you've selected a contact, select how long you'd like to share your tracker with them.
  7. Your contact will now be invited. Your friend must accept the share invite to get access to the location. The invite is sent out via email and as a push notification.
  8. To stop sharing your tracker, return to the Family screen, select a contact, and press the end sharing icon to stop the share. 

 

In the Tractive GPS web app:

  1. Sign into the Tractive GPS web app at my.tractive.com.
  2. Click Manage your Account > Trackers and Subscription Plans.
  3. Select the desired tracker.
  4. Select Sharing.
  5. Under the Family Sharing section, you can send friends or family members a share invite via email to view your pet's tracker. Note: Only enter an email address associated with the Tractive GPS account of your friend.
  6. After sending the invite, your friend must accept the share invite to get access to the location. The invite is sent out via email and as a push notification.
  7. Every invite you send out will be listed in the sharing menu of the web app:
    • Expired or manually restricted invites will be shown as inactive.
    • Pending requests have the option to resend the invitation link.
    • Active shares are shown either with the remaining time or as active. 
  8. To remove a share, click the trash can symbol next to the entry in the list of active shares. 

 

What are the benefits of using Public Sharing?

With the Public Sharing feature, you can share the location of your furry friend with anyone - including those who do not have a Tractive GPS account. Keep in mind, everyone with the link can view your tracker's location with this option - but don't worry, you can cancel the public share at any time. 

Whoever has the link will be able to:

  • View the location of your pet
  • Change the map type

They will not have access to any other features or private information.

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How to use the Public Sharing feature

Follow the steps below to use the Public Sharing feature; share the link with whomever you choose so that they can also see the whereabouts of your favorite four-legged friend.  

 

In the Tractive GPS mobile app:

  1. Open the Tractive GPS app on your smartphone and in the Map view, select the pet you'd like to share (change pets by clicking on your pet's photo).
  2. Then select Profile > Tracker
  3. Tap the Options button next to Location
  4. Follow the steps to continue sharing the your pet's current location using the Share Tracking Link button.

 

In the Tractive GPS web app:

  1. Sign into the Tractive GPS web app at my.tractive.com.
  2. Click Manage your Account > Trackers and Subscription Plans.
  3. Select the desired tracker.
  4. Click Sharing.
  5. Under Public Sharing, click on the Get Shareable Link button to share the link with the contacts of your choice.

 

More ways to share Tractive 

In case you have acquaintances, friends, or family members who are interested in trying out the Tractive GPS on their dog or cat, you may want to use the Refer a Friend program. With it, you can receive one month free on your Tractive GPS subscription plan, for each device that is purchased by a friend. Additionally, those who use your unique referral link will receive a 15% discount on their order.

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