PREMIUM Tracker Sharing: Share your dog or cat's location with a friend!

With the Tractive GPS, take advantage of the PREMIUM Sharing feature to allow others to safely keep track of your four-legged friend. 

For example, you can give your family, friends or the dog sitter access to your pet's location in the app as needed. Depending on how much information you'd like to share, there are two sharing options for you. Read on to learn more about how the two types of the PREMIUM Sharing feature work.

Note: Sharing is only available with a PREMIUM Tractive GPS subscription plan. Upgrade now and share your tracker >

 

1) Family Sharing

Use the Family Sharing option to invite another user to view your dog or cat's position from within their own Tractive GPS account. This is ideal for family and friends who will have regular access to your pet, to whom which you'd like to grant more permissions when it comes to viewing and tracking your pet in the app.

Note: Before getting started, have your family member or friend create a free Tractive GPS account at my.tractive.com or in the mobile app; otherwise, it will not be possible to share the tracker with them. Then, follow the steps below.

In the Tractive GPS mobile app:

  • Open the Tractive GPS app on your smartphone and in the Map view, select the pet you'd like to share (change pets by clicking on your pet's photo).
  • Then select Profile > Sharing
  • Select the Family Sharing / Share by Email option, and select a contact to share your tracker with.
  • Once you've selected a contact, select how long you'd like to share your tracker with them.
  • Your contact will now be invited.
  • Your friend must accept the share invite to get access to the location. The invite is sent out via email and as a push notification. 
  • To stop sharing your tracker, open up the sharing screen again, select the desired friend and tap the 3 dots on the right-hand side. Select Remove.

 

In the Tractive GPS web app:

  • Sign into the Tractive GPS web app at my.tractive.com.
  • Click Settings > Trackers and Subscription Plans.
  • Select the desired tracker.
  • Select Sharing.
  • Under the Family Sharing section, you can send friends or family members a share invite via email to view your pet's tracker. Note: Only enter an email address associated with the Tractive GPS account of your friend.
  • After sending the invite, your friend must accept the share invite to get access to the location. The invite is sent out via email and as a push notification.
  • Every invite you send out will be listed in the sharing menu of the web app:
    • Expired or manually restricted invites will be shown as inactive.
    • Pending requests have the option to resend the invitation link.
    • Active shares are shown either with the remaining time or as active. 
  • To remove a share, click the trash can symbol next to the entry in the list of active shares. 

 

What can the receiver of the share do? 

With this share option, the receiver will be able to do the following:

  • View the current location of the pet and start LIVE Tracking.
  • View the current tracker status, including the battery level.
  • View the tracker ID and pet details.
  • Activate the sound and light options (when available).
  • View the unlimited location history of the pet/tracker.
  • Remove the tracker from the receiver's own account (remove share).
  • Receive notifications related to the shared tracker.
  • Use the Direction to Tracker (Compass) and Augmented Reality features of the app.

The receiver will not have permission to edit the Virtual Fence of the shared tracker, and will not be able to view the subscription plan or user account data connected to the shared tracker. 

 

2) Public Sharing

With the Public Sharing feature, you can share the location of your furry friend with anyone - including those who do not have a Tractive GPS account. Keep in mind, everyone with the link can view your tracker's location with this option - but don't worry, you can cancel the public share at any time. 

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Follow the steps below to use the Public Sharing feature; share the link with whomever you choose so that they can also see the whereabouts of your favorite four-legged friend.  

In the Tractive GPS mobile app:

  • Open the Tractive GPS app on your smartphone and in the Map view, select the pet you'd like to share (change pets by clicking on your pet's photo).
  • Then select Profile > Sharing
  • Under Public Sharing, select Get Shareable Link.
  • Tap the share icon to share the link with others.

 

In the Tractive GPS web app:

  • Sign into the Tractive GPS web app at my.tractive.com.
  • Click Settings > Trackers and Subscription Plans.
  • Select the desired tracker.
  • Click Sharing.
  • Under Public Sharing, click on the  Get Shareable Link button to share the link with the contacts of your choice.

 

What can the receiver of the share do? 

Once your friend has received the link, they'll be able to:

  • View the location of your pet.
  • Change the map type.

They will not have access to any of the other features of the Tractive GPS app.

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