How can I contact Tractive Customer Service?

Need any help? The Tractive Customer Happiness Team is always happy to assist with any questions you may have regarding your tracker, app, subscription, account, or any other related product or service. We offer support in the following languages: English, GermanFrenchItalian and Spanish.


Visit and start a live chat with us. We’ll suggest some solutions along the way but if you still need help, you can always chat with us once we've troubleshooted the issue. 


Submit a request through our contact form and provide us with all the relevant details so we can resolve any issues quickly. Please don’t forget to include your tracker/ order ID!


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