How can I contact Tractive Customer Service?

Need any help? The Tractive Customer Happiness Team is always happy to assist with any questions you may have regarding your tracker, app, subscription, account, or any other related product or service. We offer support in the following languages: English, GermanFrenchItalian and Spanish.

ic_chat_HC__1_.png

Visit tractive.com and start a live chat with us. We’ll suggest some solutions along the way but if you still need help, you can always chat with us once we've troubleshooted the issue. 

ic_form_HC__1_.png

Submit a request through our contact form and provide us with all the relevant details so we can resolve any issues quickly. Please don’t forget to include your tracker/ order ID!

 

Contact Tractive

Sign up for the Tractive Newsletter

Join our pack and get pawsome updates: Unique membership discounts and fluffy tips for all parents!

Awesome! You're all signed up.