Tractive is your reliable partner to ensure your pet is always safe. Here is an overview of the countries where Tractive is officially supported and the conditions under which it operates.
Officially supported countries
The countries below are where Tractive works and where we offer shipping (either through our webshop or a retailer), subscription plans and customer support:
Albania, Andorra, Australia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Moldova, Monaco, Montenegro, Netherlands, New Zealand, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States, Vatican City.
Usage in other countries
In addition to the officially supported countries, Tractive can also be used in additional countries. This is particularly useful when traveling with your pet. The collaboration with many mobile network providers in these countries ensures that Tractive also works there if one of the partner mobile providers is available.
While Tractive GPS and Health trackers work in these countries, we cannot ship items or offer subscriptions and customer support there.
To view all countries where Tractive works, see our Country Checker.
How Tractive works
For Tractive to function properly, a connection to a mobile network is required. The Tractive GPS tracker uses LTE Cat-M1 as the primary connection and falls back to 2G if LTE Cat-M1 is not available. This means Tractive will only work in the listed countries if there is a 2G or LTE Cat-M1 connection available.
Partnership with mobile network providers
Tractive collaborates with more than 500 mobile network providers worldwide. This enables Tractive to be used in 175 countries worldwide. A major advantage of Tractive is that in each supported country, multiple mobile network partners are available. This ensures a stable and reliable connection, allowing you to monitor your pet's location at all times.
We hope this information helps you use Tractive optimally and ensures that your pet is always safe. If you have any further questions, we are here to help.