In order to use the Walk feature, your location permissions for the Tractive GPS app must be set.
If your location permissions are not set correctly, you’ll be prompted to update them when you tap the Walk button. If a notification pops up requesting you to change your permission settings, follow the steps below to update them:
iOS
- Tap Walk
- Tap Open Settings (you'll be directed to your iPhone Settings app)
- Tap Location at the top
- Change the permission to Always in the Allow Location Access section
- Toggle on Precise Location
Android
- Tap Walk
- Change the permission on the pop up in the app to Allow only while using the app
- Toggle on Use precise Location
Why do I need to update my permissions? Allowing the app these location permissions ensures that Walks will can be recorded even when the app is not actively in use (Not open on your phone screen, but still running in the background). This also improves the overall accuracy of the tracking.