Welcome to Tractive! To start tracking your furry buddy, you’ll need to set up a Tractive GPS account. Follow the steps below to get started:
- Download the Tractive GPS app from the App Store (iOS devices) or Google Play Store (Android devices)
- Open the app and follow the onscreen steps to reach the login screen
- Tap Sign Up to create an account using your email address
- Enter your first name, last name, email address and choose a strong password.
- Select Create Account and you’re now ready to enter your pet details and activate your tracker.
Alternatively, you can create an account via Google or Apple. Simply select Sign in with Google, or Sign in with Apple.
If you’ve created your account using your email address, please be sure to always log in to the app by tapping Sign in with Email at the bottom of the screen.
Important: If you sign in using Apple or Google, a different email address may be used to your normal email address. You will require this email address after creating an account with your Apple ID to log in to your account. Therefore, if you have already created an account with your own email address, please continue to log in using your email address and password rather than your Apple ID to ensure that you are logged in to the correct account.