Charging your Tractive GPS tracker

Making sure your Tractive tracker is charged keeps your pet safe and connected. Here’s how to charge every Tractive tracker model quickly and easily.

Only use the cable that came with your tracker for best performance and safety.

If your tracker is connected to the charger but isn’t charging, check out My Tractive tracker won’t charge for tips on what to do next.

Tractive DOG 6

Tractive DOG 6 GPS tracker connected to a USB-C charging cable

Open the protective charging port cover.
Plug the USB-C cable into the charging port. Only use the cable that came with your tracker.
Connect the other end of the cable to a power source.

Your tracker has two LED bars (top and bottom). As it charges, the bottom LED bar lights up from left to right.

If your tracker doesn’t light up, unplug the USB-C cable, flip it 180°, and plug it back in.

The tracker is fully charged when the whole LED bar is lit. A full charge takes about 2 hours.

Tractive CAT Mini

CAT Mini Ladevorgang.gif

Press the tracker firmly into the charger, aligning the gold dots.
You should hear a click when it’s connected.
A red light shows while charging; it turns green when done. Charging takes about 1 hour.
To remove, press through the gap on the back of the charger.

Tractive DOG XL and Tractive DOG XL Adventure

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Firmly clip the charger onto the back of the tracker with the magnetic, gold charging points. The tracker will turn on when you charge it.
Connect the charger to a power source. The approximate charging time is 4.5 hours.
Pull slightly to disconnect the tracker from the charging cable.

Only use the cable that came with your tracker.

Tractive GPS DOG 4 and DOG LTE, Tractive GPS CAT 4 and CAT LTE

This tracker can use either a clip charger or a magnetic charger. See the right instructions for your charger.

Before first using the device, be sure to charge the tracker for at least two hours.

Clip charger

This is not a tracker case. Only use the clip when charging the tracker.

To attach the clip to the tracker, hold the clip so that its hole lines up with the tracker light.
Before firmly attaching the clip, align the two gold points on both the tracker and the clip.
Attach the provided USB cable to the clip. Only use the cable that came with your tracker.
Connect the cable to a power source. Charging takes about three hours.
Remove the tracker from the clip once charging is complete.

Magnetic charger

Clip the charger onto the end of the tracker with the gold charging points. You should hear a click. See how in this magnetic charger video.
Connect to a power source. Charging takes about three hours.
Pull gently to disconnect after charging.

Tractive GPS Cat Tracker, Tractive GPS DOG

Remove the mounting clip if needed.
Press the buttons on top and bottom to detach the battery.
Insert the battery into the charger and connect to a power source. Charging takes about three hours.

While charging, the app may not update the battery status. After charging, reattach the battery, turn the tracker on, and wait a few minutes for the status to update in the app.

Tractive GPS Cat Tracker with integrated collar

Remove the tracker from your pet.
Press the buttons on top and bottom to detach the tracker from the battery.
Insert the battery into the charger and connect to a power source. Charging takes about three hours.

While charging, the app may not update the battery status. After charging, reattach the battery, turn the tracker on, and wait a few minutes for the status to update in the app.

What kind of charging adapter is safe to use?

Only use 5V adapters with an output up to 1A to charge your Tractive tracker. Avoid using higher voltage chargers (like 9V) as they can damage the tracker.

We strongly advise against using car charging ports. These often supply too much power and can damage your tracker’s battery.