To enable the compass/direction to tracker feature:
- Sign into the Tractive GPS mobile app.
- Select Map, then tap the gear icon in the bottom right-hand corner to open the Map Settings.
- Enable the option Direction to Tracker (or Show Compass on older versions of the app).
- Return to the Map view and you should now see a compass arrow pointing you in the direction of your pet.
Note: To use this feature, make sure that the GPS location function in your phone's settings is enabled.
How does it work?
Once the direction to tracker widget and GPS location settings have been enabled, a new arrow will appear on the bottom left corner of the map display. There, you will see an arrow which points in the direction of your pet.
Underneath it, the approximate distance to your pet and the GPS tracker is displayed, like so:
No matter which way you turn your phone or the map, it will always point you in the direction of your pet. This way, you can use the compass feature to know in which direction you need to run to find your pet!
See the following photos for an example of this feature:
If you are unable to get the compass feature to work for any reason, please be sure to follow the steps above carefully; if that still doesn't work you can contact the Tractive Customer Happiness team for assistance.