FAQs
Got questions? We've got answers! Check out our FAQs for quick solutions and handy tips across all areas.
About Your Tracker
- How big is the Tractive GPS tracker?
- What is the difference between a microchip and a GPS tracker?
- How often does the Tractive GPS tracker detect a new position?
- Can the tracker be used for more than one dog or cat?
- I found a Tractive GPS tracker. What can I do?
- Do I need cellular coverage?
About Your App
- What is the difference between LIVE and WALK on the map screen?
- What does the sleep icon on the map indicate?
- What is the difference between Default and LIVE Tracking?
- How do Virtual Fence notifications work?
- How can I delete a Virtual Fence?
- What is the minimum size for a Virtual Fence?