Where can I find my Tractive GPS billing details?

View the details of your subscription plan and payment details anytime by following the steps below.


Viewing your subscription plan

In the Tractive GPS mobile app:

  1. Sign in to your account in the Tractive GPS mobile app.
  2. Tap Account > Tracker Plans
  3. You can now find an overview of your subscription plans and billing details.

At my.tractive.com:

  1. Sign in to your account at my.tractive.com.
  2. Click on Trackers & Subscription Plans.
  3. Select a tracker.
  4. Click on Subscription Plan.
  5. You can now view the corresponding subscription plan details.

Note: To view the pricing details of your plan, please visit https://my.tractive.com/#/settings/billing/invoices. Past invoices contain the pricing/payment overview both for the subscription plan and Tractive Care. 


Viewing your payment method

  1. Sign in to your account at my.tractive.com.
  2. Click on Billing & Payment.
  3. Click My payment methods.
  4. You can now review and update your payment method(s).

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