How to find your Tractive billing information

Viewing your subscription plan

In the Tractive GPS mobile app:

  1. Sign in to your account in the Tractive GPS mobile app.
  2. Tap Account > Tracker Plans
  3. You can now find an overview of your subscription plans and billing details.

Reading this article on your smartphone? Tap here to go directly to your subscription plans in the app.

At my.tractive.com:

  1. Sign in to your account at my.tractive.com.
  2. Click on Trackers & Subscription Plans.
  3. Select a tracker.
  4. Click on Subscription Plan.
  5. You can now view the corresponding subscription plan details.

Note: To view the pricing details of your plan, please visit https://my.tractive.com/#/settings/billing/invoices. Past invoices contain the pricing/payment overview both for the subscription plan and Tractive Care. 

 

Viewing your payment method

  1. Sign in to your account at my.tractive.com.
  2. Click on Billing & Payment.
  3. Click My payment methods.
  4. You can now review and update your payment method(s).

Sign up for the Tractive Newsletter

Join our pack and get pawsome updates: Unique membership discounts and fluffy tips for all parents!

Awesome! You're all signed up.