Check the battery status of your device by following the steps below.
In the Tractive GPS mobile app:
- Sign into the app and select the desired pet/tracker via the pet photo on the bottom of the screen.
- Tap Profile.
- You should now see the battery level of the tracker displayed to you on the second line.
- Sign into the web app.
- Click on the icon next to your pet's name / tracker ID / battery bar.
- Click on Tracker.
- You should now see the battery level of the tracker displayed to you.
Low Battery Warning
At 10%, a low battery notification is sent to your smartphone. Please make sure you enable push notifications for the Tractive GPS app to receive this alarm.
If the battery status is very low, the LED on the device starts blinking red.
In case you are not using the GPS device for a prolonged period of time, Tractive recommends to fully charge the battery and then turn it off.