How can I create a new pet in the Tractive GPS app and assign my pet to a tracker?

Create a new pet

in the Tractive GPS mobile app:

  • Sign into the Tractive GPS mobile app.
  • Select MorePets and Trackers
  • Tap the symbol in the upper left-hand corner to add a new pet.
  • You can now add all pet details including a pet photo.
  • Tap the blue bar at the bottom of the app to create the pet.

 

in the Tractive GPS web app:

  • Visit my.tractive.com and sign in.
  • Click on Settings > Dogs and Cats.
  • Click on Add Pet.
  • You can now add all new pet details.

 

Assign a new pet to a tracker

in the Tractive GPS mobile app:

  • Sign into the Tractive GPS mobile app.
  • Select MorePets and Trackers
  • Tap the chain icon to unlink a pet with a tracker.
  • You can now add a new pet to the unassigned tracker.

 

in the Tractive GPS web app:

  • Visit my.tractive.com and sign in.
  • Click on Settings > Dogs and Cats.
  • Select a pet which is not assigned to a tracker.
  • Click on Tracker and select from the available devices to assign that pet to an activated tracker.
  • Click on Activate a Tracker or Order a Tracker in case no devices are displayed.

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