The Tractive GPS tracker comes with a one-year warranty which is valid from the date of purchase.
If you experience any technical issues within this year, Tractive will gladly troubleshoot, fix the issue remotely, and replace the device if necessary.
(Please note: any attempt to open or take apart the device will void the warranty.)
The warranty does not cover loss, damage, or theft. In these cases, you can receive a replacement device through our Tractive Care service.