How can I activate a tracker / purchase a subscription plan using a prepaid gift card or voucher code?

Do you have a voucher code or gift card valid on the purchase of a Tractive GPS subscription plan? If so, follow the steps below to redeem your code: 

In the Tractive GPS mobile app:

  1. Sign in to your account in the Tractive GPS mobile app
  2. Tap Account then Pets and Trackers
  3. Select Activate a Tracker to start the activation process. In case you do not already have a tracker in your account, you may automatically be prompted to do this when you sign in.
  4. Follow the prompts to turn your tracker on and enter the 8-digit tracker ID
  5. Choose your country and select Advanced activation
  6. If possible, select I have a voucher code at the bottom of the page and enter the 11-digit code.
  7. Otherwise,  continue by selecting the desired subscription plan. You will be given the opportunity to enter the gift card code before checkout. 

In the Tractive GPS web app:

  1. Create an account or log in to my.tractive.com
  2. Click Activate a Tracker
  3. Enter the 8-digit tracker ID (found on the back of the device) 
  4. Select your country and then Advanced activation
  5. If possible, select I have a prepaid activation code at the bottom of the page and enter the 11-digit code in the pop-up window that appears.
  6. Otherwise, continue by selecting the desired subscription plan. You will be given the opportunity to enter the gift card code before checkout. 
  7. Follow the remaining steps until your tracker is activated.

Read more about your new Tractive GPS tracker >

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