How can I activate a tracker using a prepaid gift card?

If you have recently received a gift card for Annual Premium Service and would like to use it to activate your tracker, simply follow the steps below.

In the Tractive GPS Webapp:

  • Create an account or log in to my.tractive.com
  • Click Activate a Tracker
  • Enter the 8-digit Tracker ID (found on the back of the device) and select Next
  • Select your country and then Advanced...
  • Scroll to the bottom of the page and select I have a prepaid activation code

  • In the pop-up window, enter the 11-digit code found on the gift card.
  • Your tracker is now activated! You can now assign your pet's details to the Tractive GPS.
  • Manage your service plan anytime at https://my.tractive.com/#/services

 

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