How can I extend LIVE Tracking mode?

You can extend the default LIVE Tracking timeout (15 minutes) by following the steps below:

  • Log into
  • Select a tracker and click the iimg.png next to the tracker ID / pet name to access the tracker settings.
  • Select Tracker; under Live Tracking Timeout you can manually change the timeout from 15 minutes to 5, 30, or 60 minutes.

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