How do I change my policy details at renewal?

To change the either yourself or your pet(s) details, follow these steps:

  • Once you have received your renewal invitation, log in to your online portal.
  • Select Manage next to your policy in the Policies section
  • Select Manage Renewal
  • Select Edit Quote Details and you can then change you or your pet(s) details. Or even add another pet too!
  • Select Buy Now and complete the journey
  • On the Payment Details page you can either 
    • add a new card by clicking the New Card button or,
    • switch to pay monthly by Direct Debit
  • Select Pay Now
     

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