How do Virtual Fence notifications work?

Once your tracker detects that your pet has crossed the boundary of a Virtual Fence (Safe Zone or No-Go Zone) that you have set up, you and anyone you have shared your tracker with will receive a notification.

When in default tracking mode, your tracker detects a new position every 2 minutes or so when your pet is on the move. In LIVE tracking mode, you get position updates every 2-3 seconds. This means that Virtual Fence notifications are typically sent within a couple of minutes when in default tracking mode, and practically instantly in LIVE tracking mode.

If you have any problems with Virtual Fence notifications, please follow the tips in these articles:

Below, you can see an example of the push notifications that are sent when your pet enters or leaves a Virtual Fence. Please keep in mind that you need to be logged in to your account on your cell phone to receive push notifications:

 

Notification_-_Safe_Zone.png

Notification_-_No-Go_Zone.png

 

You can also receive notifications for other topics, such as when the battery level drops below 10%, someone sends you a sharing invitation, or you receive an email from the Tractive Customer Happiness Team: How do Tractive GPS notifications work?

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