Manage, Enable, and Test Notifications

In order to ensure that you can take full advantage of the various Tractive GPS app features, read the following article below to learn how you can activate notifications according to your preferences.

 

Enable Push Notifications on your Smartphone

Open the settings of your phone and scroll down until you see the Tractive GPS app. There you can manage which kind of notifications we are allowed to show you. (iOS displayed below)

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Enable Notifications in your Tractive GPS Account

Additionally, please visit the webapp and check your account settings to manage virtual fence notifications.

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Confirm that the Virtual Fence is active

  • Please open the side panel on the left side of the app and click on the little "i" next to your desired pet. In the next list view you'll find the option to edit the Virtual Fence in the Features category.

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  • On the webapp, please click on the Virtual Fence icon at the top right corner of the screen. After that the Virtual Fence will appear and you can adjust its size and position.

 

Test Push Notifications

Select the operating system you are using, then follow the steps below to perform a test of the push notifications.

Check if your device is receiving notifications:

  • Open the Tractive GPS app
  • Open the sidebar
  • Tap your name or profile picture for app configuration settings
  • You can test if your device is ready to receive push notifications with the "Test" button
  • In case the test was successful you will receive the following message and you should receive notifications

 

Check if your device is receiving notifications:

  • Open the Tractive GPS app
  • Open the sidebar
  • Select "Settings" in the list
  • You can test if your device is ready to receive push notifications with the "Test" button
  • In case the test was successful you will receive the following message and you should receive notifications
  • It is possible that your App will update its push tokens and retry another test afterwards automatically.

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