We know you’re excited to start using your Tractive GPS tracker, which is why we’ve put together some tips to help you get tracking your pet quickly and enjoy peace of mind right away!
1. Activate your tracker.
If you haven’t activated your tracker with a subscription plan yet, this is the first step to begin tracking your furry buddy. If you’ve already activated a subscription, you can skip this step.
If you're brand new to Tractive:
- Download the Tractive GPS mobile app for Android or iOS.
- Create a free account.
- Upon first sign in, you will be prompted to enter the tracker ID, which consists of the eight letters on the back of your tracker.
- Follow the prompts to continue with the activation of your tracker by successfully purchasing a subscription plan.
If you already have a Tractive account:
- Sign into your account in the Tractive GPS app
- Mobile app: Tap Account > Trackers > Activate Tracker
- If on a computer: Log in at my.tractive.com and click on Activate a Tracker
- Follow the prompts to continue with the activation of your tracker by successfully purchasing a subscription plan.
2. Fully charge your device.
- Video tutorial: How to charge your Tractive GPS DOG 4/LTE
- Video tutorial: How to charge your Tractive GPS CAT 4/LTE
3. Attach the tracker to your furry friend.
- Video tutorial: How to attach your Tractive GPS DOG 4/LTE
- Video tutorial: How to attach your Tractive GPS CAT 4/LTE
4. Set up your Pet Profile.
Now just open the Tractive GPS app and follow the prompts to set up your account with your pet details, necessary app permissions, and more.
5. Begin tracking!
Start following your pet’s every step and be amazed by their adventures! To really get the most out of all of the exciting features of your tracker, check out these helpful links:
- Get an idea of how accurate the tracker is by taking a short walk around the block with the tracker in your hand and LIVE tracking active. You'll then get position updates every few seconds. To review the data from the tracker afterwards, check out the Location History feature.
- Click here to find out how to set up a Virtual Fence and begin receiving alerts when your furry friend leaves and enters certain areas.
- Maximize battery life by creating a Power Saving Zone.
- Make the most of Wellness Monitoring features: Set activity goals, spot sleep patterns and make sure they get enough exercise and rest.
- Find out how you can track multiple pets from within the app.
Need any help? If you ever have any questions, the Tractive Customer Happiness Team is here to help you. Happy tracking!