Getting started with your tracker

We know you’re excited to start using your Tractive GPS tracker, which is why we’ve put together some tips to help you get tracking your pet quickly and enjoy peace of mind right away!

 

1. Activate your tracker.

If you haven’t activated your tracker with a subscription plan yet, this is the first step to begin tracking your furry buddy. If you’ve already activated a subscription, you can skip this step.

 

Activate Tractive GPS

If you're brand new to Tractive:

  • Download the Tractive GPS mobile app for Android or iOS.
  • Create a free account.
  • Upon first sign in, you will be prompted to enter the tracker ID, which consists of the eight letters on the back of your tracker.
  • Follow the prompts to continue with the activation of your tracker by successfully purchasing a subscription plan.

If you already have a Tractive account:

  1. Sign into your account in the Tractive GPS app
  2. Follow the prompts to continue with the activation of your tracker by successfully purchasing a subscription plan.

 

2. Fully charge your device.

 

3. Attach the tracker to your furry friend.

 

4. Set up your Pet Profile.

Now just open the Tractive GPS app and follow the prompts to set up your account with your pet details, necessary app permissions, and more.

 

5. Begin tracking!

Start following your pet’s every step and be amazed by their adventures! To really get the most out of all of the exciting features of your tracker, check out these helpful links:

 

Need any help? If you ever have any questions, the Tractive Customer Happiness Team is here to help you. Happy tracking!

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