Why does Tractive charge a service fee?
Tractive GPS trackers continuously send and receive data via local cellular networks; each tracker is equipped with a SIM card which generates fees similar to those of your mobile phone service. Tractive only charges a small service fee to cover these costs.
Payment Intervals & Plan Options
You can pay in advance for your Tractive service plan on a monthly, annual, or biennial basis at my.tractive.com.
At the end of the paid service period, your subscription will automatically be renewed in order to provide uninterrupted service to the tracker when you need it most. You can cancel the service anytime at my.tractive.com.
Click below to view an overview of the Tractive BASIC and PREMIUM service plans, including pricing information in your local currency.
How can I purchase a Tractive service plan?
Activate your new tracker by purchasing a Tractive service plan:
- Make sure you have the tracker handy when you begin the activation process - you will be asked for the 8-digit tracker ID on the back of the device.
- Download the Tractive GPS app on your smartphone or tablet, or visit my.tractive.com.
- Create an account, sign in, and select Activate a Tracker to be taken through the simple process to purchase your service plan. Within minutes of doing so - your tracker will be ready to start tracking!
Manage Service Plans
After activation, it is possible to view, manage, and terminate your service plan anytime at my.tractive.com/services.
Please note that prepaid service plans are nonrefundable, except within the two week period after activation.
In the case of cancellation after two weeks, your service will still be valid until the end of the period for which it was activated.