I have several Tractive MOTION devices. How do I know which device is paired with a specific pet?

You can find the button "IDENTIFY MOTION" on the detail page of your Tractive MOTION device. After pressing the button the name of the paired pet will be shown on the display of the Tractive MOTION device. The process of identification can take some time. Please note that the Tractive MOTION device has to be close to your smartphone to be identified.

 

 

Sign up for the Tractive Newsletter

We'll never share your email address and you can opt out at any time, we promise.