Scroll
MENU ICON

How do I activate LIVE Tracking?

Smartphone: In the map view, tap on the profile pic of your pet and then on the LIVE button in the upper navigation bar. As soon as Live Tracking is activated, a circle around the LIVE button shows you the remaining time. LIVE-Tracking will automatically stop after that. Please note, that LIVE-Tracking might take a few seconds to activate, depending on the quality of your signal strength.

Browser: Visit https://my.tractive.com and login with your tractive account. Click on the ‘LIVE’ button in the top right corner to activate LIVE Tracking mode. This might take a few seconds. The button turns blue once LIVE Tracking is activated.