Is it important which mobile service provider I have?

In short - no, it doesn't matter which service provider you have for your smartphone. Each Tractive GPS tracker is equipped with its own SIM card, meaning that the device operates on a cellular network independent from that of your mobile service provider. The SIM card is active from the moment you activate your tracker with a subscription plan. 

Good to know:

  • The SIM card inside the tracker can connect to all major networks in the 180 countries where we operate.
  • The SIM card allows GPS position updates to be communicated from your pet’s tracker to your phone.    
  • Similar to a cell phone, the SIM card generates mobile service fees. The subscription plan fee allows us to cover this cost and offer you a PREMIUM GPS tracking service that works over any range, in real-time!

Read on to learn more about how the Tractive GPS tracker works.

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