For purchases made directly from the Tractive online shop, you can return the product within 30 days of receiving it if you are not satisfied.
If you are within 30 days of receiving your Tractive order, you can initiate your return claim here*.
Once Tractive receives the returned order, the refund will be processed within 10 days.
*This link is valid for Tractive online shop purchases only. If you purchased a Tractive GPS or tracker accessories from another retailer, your purchase is subject to the retailer's return policy. Please contact the reseller for further instructions for return.