What is FirstVet, the video vet service?

All Tractive pet insurance customers get free unlimited access to a 24/7 video vet service run by experts at FirstVet. 

If you are not sure if a trip to the vet is necessary or if you are after some general advice, FirstVet is a great alternative.

The video consultations are provided by experienced UK-registered veterinarians.


Appointments are generally available within 30 minutes and you can do it all from the comfort of your own home through the First Vet app, which saves not only time, but saves our nervous pets the trip to the vets too. 

After your video appointment, you will receive a written summary of the consultation (the Journal). If it turns out your pet does need to visit the vet, their information is emailed to the clinic ahead of your visit.


You can find out more about FirstVet on their website here: https://firstvet.com/uk 

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