Shortly after your policy starts we will send you an email with details about how to sign up. You will need a mobile phone to download the app. You will need to register using the same full name, email and telephone number of the policy holder.
You can register by going to their website www.firstvet.com or by downloading the FirstVet app here: https://app.adjust.com/178ix00c
As a Tractive Pet Cover policy holder you receive free unlimited access, rather than paying for the vet video appointments.