How can I contact an Insurance Agent?

You can contact our friendly Tractive Pet Cover Insurance Team in several ways (For GPS queries, see note below):

  • Live Chat with us by clicking the blue chat icon ic_chat_HC (1).png at the bottom right hand side of this page. We’re available between 9am and 4pm every weekday.
  • Send us a message here
  • Or email us at
Please note, the above applies only for Tractive pet insurance enquiries (UK only). For enquiries regarding the Tractive GPS tracker, please take a look at this article to find out how to contact someone: How can I contact Tractive Customer Service? 

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