If my pet has a medical emergency, do I need to wait for someone to accept my claim?

No, if your pet has a medical emergency you should contact your vet immediately as they will be able to decide on the best course of action.

Should you then need to claim for any treatment and care your vet provides you can always submit this to us afterwards.

If the situation is not an emergency, but you are looking for advice, you can make an appointment with FirstVet and have a video consultation with a veterinarian from the comfort of your own home. This is a free service, therefore, any appointment you have won’t affect your premium! Check out more on FirstVet on our webpage.

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