How long does it take to process a pet insurance claim?

Our insurer aims to pay out successful claims as quickly as possible. Should they require additional information, they will aim to collect this from you or your vet within 3 working days, and then process the claim as quickly as possible.


Where a claim is accepted and payment is required from Covéa to you or your vet, they usually make this payment immediately.

Sign up for the Tractive Newsletter

Join our pack and get pawsome updates: Unique membership discounts and fluffy tips for all parents!

Awesome! You're all signed up.