How can I access my policy documents?

There are a few places you can find your policy documents:

  • In the online portal, login here and head to the Policies section - this is the best option because you’ll always get the latest versions.
  • Attached to the email we sent when you purchased (or renewed) the cover for your four-legged friend.
  • You can also contact our team who’ll be more than happy to send you another copy via email (or post if you prefer).

Sign up for the Tractive Newsletter

Join our pack and get pawsome updates: Unique membership discounts and fluffy tips for all parents!

Awesome! You're all signed up.