Why was my Tractive GPS subscription plan automatically renewed?

In order to ensure that service to your Tractive GPS tracker will remain uninterrupted - so that you can always track your pet when necessary - all Tractive GPS subscription plans are automatically renewed at the end of the prepaid period.
 
Users are informed of and agree to the automatic renewal of the subscription plan at the time of the activation of the tracker / purchase of the subscription plan:
 
(taken from my.tractive.com): 
 
Screenshot_2018-12-20_at_9.23.42_AM.png 
 
The renewal will continue until you have successfully cancelled your subscription.
 
You can manage your tracker and subscription plan settings anytime from within the Tractive GPS web app at my.tractive.com.
 
For further reading, please see Where can I manage my subscription plans?

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