What does Auto-Renewal mean?

Auto-renewal allows your Tractive GPS subscription to be renewed automatically, eliminating the need for you to manually renew it each time. This ensures that your tracker remains active and that you don't experience any interruption when tracking your furry friend.

If you no longer wish to use the tracker, we recommend canceling your subscription plan before the end of the prepaid subscription period. This way, no further payments will be taken and the tracker will no longer be active once the plan reaches its expiration date. You can cancel your subscription at any time and can continue using your tracker without any limits until the end of the prepaid subscription period. Be sure to regularly check the status of your subscription and monitor your account to ensure that automatic renewals are occurring as expected.


Manage Your Tractive Account

There you'll find further options for managing your subscription plan, such as:

If you have any issues with your Tractive account, don’t hesitate to reach out to us for assistance.


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