With your Tractive subscription, you get access to both the Tractive GPS app (your tracker companion) and my.tractive.com (for managing your account & subscription). This article will guide you to my.tractive.com.
To manage your Tractive GPS subscription plan, follow the steps below:
- Visit my.tractive.com in your web browser and log in
- Click Trackers & Subscription Plans or simply click here
- Select the desired tracker
- Click on Subscription Plan
There you will see an overview of your subscription plan details linked to that tracker.
On this page you can:
- Pause your subscription plan
- Cancel your subscription plan
- Upgrade your subscription plan by selecting Manage Subscription Plan
- Transfer your subscription plan by selecting More Actions
- Enable Tractive Care if you have not already done so