Note: If you already have an existing service plan and would like to activate a new tracker under the old service plan, click here.
- Log in to my.tractive.com
- Select Activate a Tracker and enter your tracker ID and hit Next:
- Select your country of residence, then select Advanced:
- Select a basic service plan and proceed with basic (Please note that Premium service is not available with monthly payment intervals.)
- Select Next and More Options
- Select your desired payment interval and hit Next:
- Confirm the order and follow the rest of the instructions to complete payment and activation.
Once you have completed the activation, you can manage your service plans anytime at my.tractive.com/services. You should then see the tracker in your app and can add your pet details to the tracker. Happy Tracking!