How can I activate a tracker by purchasing a Tractive service plan?

Once you have received your new Tractive GPS tracker, you can activate it by purchasing a Tractive service plan. Read more about service plans here.

Note: If you already have an existing service plan and would like to activate a new tracker under the old service plan, click here.

Activation is possible in both the Tractive GPS app on your smartphone or tablet, or in a browser in the Tractive webapp. Below you will find the instructions to activate a tracker under a monthly, yearly or biennial plan in the webapp:
 
  • Log in to my.tractive.com
  • Select Activate a Tracker and enter your tracker ID and hit Next:
  • Select your country of residence, then select Advanced:
  • Select a basic service plan and proceed with basic (Please note that Premium service is not available with monthly payment intervals.)
  • Select Next and More Options
  • Select your desired payment interval and hit Next:
  • Confirm the order and follow the rest of the instructions to complete payment and activation.

Once you have completed the activation, you can manage your service plans anytime at my.tractive.com/services. You should then see the tracker in your app and can add your pet details to the tracker. Happy Tracking!

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