Depending on the products ordered and the delivery location, you may be charged a duty or tax upon delivery of your Tractive order. These fees are charged by your country's customs agency and vary according to the value of the shipment. It is not possible for Tractive to influence these fees and the payment of customs fees is the sole responsibility of the consumer.
No customs fees are charged for deliveries within the EU. Furthermore, we ship to customers in North America via local shipping partners based in the USA and Canada, meaning that no customs fees are charged for deliveries to addresses in these countries.
Estimated customs duties for shipping to two non-EU countries:
- Switzerland: CHF 10
- Norway: 283 NOK
Please check your country's laws for detailed information on taxes that may be charged for goods bought from foreign countries.