To start receiving alerts when your pet leaves or enters a certain area, you can easily set up Virtual Fences in your account.
You can choose between:
- Safe Zones, which are spaces you are generally happy for your pet to be, and
- No-Go Zones, which signify more dangerous places, such as an area with wild animals.
Once you have set up your customizable Virtual Fence, you and anyone you have shared your tracker with will begin receiving notifications when your pet enters or leaves one of these areas.
You can create a maximum of five Virtual Fences per tracker. If you have more than one tracker and would like to have the same fences for each tracker, simply use the Copy Fence option for your other pets once you have set up a fence on one tracker.
In the Tractive GPS mobile app:
- On the Map tab, tap the + icon in the bottom right
- Tap Add Virtual Fence
- You can choose whether it should be a Safe Zone or No-Go Zone.
- Then choose the type of fence (e.g. Park, Home or Office)
- Next you can customize your fence by changing the shape (circular, rectangular, or in a customizable shape.)
- Once you are happy with the size of the fence, select Continue where you can then name the fence.
- Lastly, you will see a summary of your Virtual Fence, if you are happy select Create.
If you set up more than one Virtual Fence, we recommend that they do not overlap as this can decrease the accuracy of the Virtual Fence notifications. You can read more about this topic here: How can I fix false Virtual Fence notifications?
As well as this, you can deactivate/reactivate a Virtual Fence:
- Tap Profile on the bottom bar
- Under Safety & Location select Virtual Fences
- Toggle the Active button to the left.
- Press Save
- An inactive fence turns of notifications when entering or leaving the zone.
- To reactive the Virtual Fence toggle the Active button to the right and select Save.
To delete a Virtual Fence follow these steps:
- Tap Profile on the bottom bar
- Under Safety & Location select Virtual Fences
- Select the Virtual Fence you would like to delete
- Tap the trash can icon in the top right-hand corner